Cookies Policy

Last update: 03.02.2026

What are cookies?

Cookies are small text files saved of your device while browsing websites. These files contain various information that can be read by the web server during subsequent visits to the site.

What cookies do we use in Avtek Support Center?

Our website uses cookies to ensure its proper functioning and to improve the user experience. We divide cookies into two categories:

Necessary cookies

These cookies are essential for the proper functioning of our website and cannot be disabled in our systems. They are usually set only in response to your actions, such as privacy settings, logging in, or filling out forms.

Optional cookies

These cookies help us understand how you use our website, improve it, or deliver personalized content and ads.

Detailed information about cookies

Session cookies

Session cookies are temporary and are deleted when you close your browser. In ASC, we use them to:

  • Maintain user login state
  • Remember preferences during the session
  • Ensure form security
  • Support online chat functionality

Persistent cookies

Persistent cookies remain on your device for a specified period. In ASC, we use them to:

  • Remember language preferences
  • Personalize the user interface
  • Analyze platform usage statistics
  • Remember notification settings

Third-party cookies

In ASC, we also use cookies from external providers:

  • LiveChat: for online chat and technical support
  • Google Analytics: for traffic analysis and optimization
  • Font Awesome: for displaying icons

How to manage cookies?

You can manage cookie settings in your web browser:

  • Chrome: Settings → Advanced → Privacy and security → Content settings → Cookies
  • Firefox: Options → Privacy & Security → Cookies and Site Data
  • Safari: Preferences → Privacy → Cookies and website data
  • Edge: Settings → Cookies and site permissions

⚠️ Important information

Disabling some cookies may affect the functionality of Avtek Support Center. Necessary cookies are required for the proper operation of the platform and cannot be disabled.

Cookies Policy Updates

This cookies policy may be updated periodically. We will inform you of any changes by updating the "Last update" date at the top of this page. We recommend checking this policy regularly to stay up to date with our practices regarding cookies.

Contact

If you have questions about our cookies policy, please contact us:

VIDIS SA

ul. Logistyczna 4

55-040 Bielany Wrocławskie

Email: biuro@vidis.pl

Phone: +48 71 33 880 00